Table of contents:
- Delivery service VS network of restaurants
- The evaluation criteria
- Uber Eats
- Chopsticks
- Deliveroo
- Foodora
Video: The best food delivery services in Milan compared
2024 Author: Cody Thornton | [email protected]. Last modified: 2023-12-16 12:26
Did you guys call Deliveroo last Christmas? If so, say so. Without problems. Because you weren't alone.
The home delivery service closed the month of December with a sensational + 125% of orders for lunch and dinners, in Rome the jump was even 191%.
Its marketing director, Giovanni Zezza, told Corriere della Sera: "What surprised us most is the doubling of deliveries in the days below December 25, when tradition would like to cook at home".
In short, there are two cases: either we are tired of spending hours in front of the stove since to have a dish ready in a few minutes we just need to order it from our mobile phone. Or food delivery services and restaurant networks have become more reliable and a ready meal, now also dietetic or cooked with regional specialties, can reach us anywhere: in the office, in the park, in the gym or on vacation.
(The third hypothesis, namely that shopping and preparing dinner is now considered a waste of time, we, here on Dissapore, do not even want to consider it).
If until a few years ago it was unthinkable to order something other than pizza on the internet, now, with a click, you can decide whether to have sushi, salads, pasta, burgers, noodles, burritos, or a Japanese, Vietnamese dinner prepared at the moment. gluten-free, macrobiotic or tex-mex by choosing from dozens of restaurants, all on the same platform, based on prices, user feedback and expected delivery time.
And between one platform and another, there is a big difference. To make the choice easier for us was the site Which To Choose, which tested the most popular food delivery services in Milan, compiling the ranking of the best 4.
Delivery service VS network of restaurants
Before discovering them, a distinction is necessary. We do not confuse the sites that provide delivery services, in the sense that they take our order and bring it home with their own vehicles and deliveries, from restaurant networks, platforms that only offer visibility to a restaurant, given that the quality of the food is as the modes and times of transport completely depend on the restaurant itself.
Think of Just Eat, which on balance is a 2.0 flyer, a digital version of the old brochure distributed in the neighborhoods, with the offer of local restaurants (do you remember them?). Certainly the most famous network of restaurants.
For which to choose is also the best: although the site is not very attractive, it is easy to use and shows several options in the economic range, with a widespread geographical coverage.
The evaluation criteria
Because the eye, in this case, wants more than its share, and affects the evaluation. We consider the design, the intuitiveness of the interface, the presence of photos of the dishes and applications for smartphones and tablets.
Then, of course, the range of restaurants available. But how are these places presented, is there enough information to choose the ones that best suit our peckish at 20.29? And the search filters, are they effective or do they obsessively refer to "no results"?
Payment must also be quick and flexible: many accept credit cards, Paypal and even cash on delivery.
Lastly, Which To Choose has awarded a bonus to extra features; some food deliveries accept telephone orders, allowing you to collect the meal yourself or even pre-order it for another day.
The best home delivery services
And here, in ascending order, the food deliveries (not network of restaurants) perform better in the Which to Choose test:
Uber Eats
Food version of the private car transport service, for now it is an exclusive in Milan, where it is doing great. It is the only service that, no one knows why, does not notify the order confirmation via email, on the other hand it offers a good monitoring system on the delivery status.
Recommended for those ordering via smartphone, it offers a good variety of options. You pay only by credit card.
Chopsticks
Only in Milan and Rimini, it is impeccable in the packaging of food, with great attention to customer requests and a selection of restaurants similar to a gastronomic guide.
It is also concerned with reporting allergens and foods that can cause food intolerances. Too bad it requires a minimum order and different delivery costs from one area to another, a detail not very welcome.
Deliveroo
It currently serves 11 Italian cities and has also proved effective in peripheral areas. The site is beautiful, it works which is a pleasure, even if the search filters are not very clear.
The delivery of the food during the test was not on time, but the Deliveroo staff intervened promptly and with kindness. Very wide offer, in different price ranges.
Foodora
The service that won the test is simple, fast and guarantees a very accurate monitoring system of the delivery men, who in the past have long complained about their working conditions. Today the situation has improved, it is also noticeable by the possibility to pay the tip for the delivery men during the order, with Paypal or credit card.
It is active in Turin, Florence, Rome, Verona and Bologna, as well as, of course, in Milan, where it collaborates with 151 restaurants.
But the most convenient aspect concerns the activation of the service, because we all know how annoying are the minutes of registration that precede the first order on (almost) all platforms.
Foodora does not claim to register on the site: it gives us the possibility to log in via Facebook.
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